FAQ

Shipping Policy

All orders are shipped USPS. Please allow 3-5 business days for processing and an additional 3-5 business days to arrive. You will receive tracking information once your order ships.

My discount code is not working, what do I do?

Please contact us so we can rectify the code.

Where is the online shop based?

Los Angeles, California.

Can you ship internationally or process international credit cards?

Unfortunately, at this time we do not have the capability to do so.

How can I pay for my order?

Upon checkout, there will be a variety of different payment methods that you can choose from.

Can I cancel or change my order?

Unfortunately, once the tracking number has been sent out we cannot cancel any order.

Can I exchange my order?

Yes, if the tags are still attached to the item(s).

What do I do if my order is damaged?

Please fill out the contact form and we will resolve the issue immediately.

I received the wrong goods, what do I do?